Privacy Policy & Terms of Use
- 1. Introduction
Welcome to the website of Akwa’ Contracting Company. We are committed to protecting the privacy of our customers and visitors. We value your trust and strive to provide a secure and reliable environment that ensures the confidentiality of your data and its proper use.
This policy explains how we collect, use, and protect information, as well as the terms of use that govern your visit to our website. By browsing our website and using our services, you agree to this policy and acknowledge that you have read all our terms and conditions.
- 2. Collection and Use of Information
2.1 Data We Collect
When visiting our website or contacting us through any available channels, we may collect certain personal and non-personal information, including:
- A) Personal Information:
Full name
Email address
Phone number
Project or site address
Details of the requested service
- B) Non-Personal Information:
Device and browser data used to access the website
Record of visited pages within the website
Your IP address
Cookies to enhance the user experience
2.2 How We Use the Data
We collect this data for the following purposes:
Providing plumbing and electrical services as requested by the customer.
Enhancing customer experience on the website.
Managing payment processes and invoicing for provided services.
Responding to inquiries and communicating with customers regarding their requests or complaints.
Sending promotional offers or service updates (with the customer’s consent).
Improving our services based on website usage analysis and customer trends.
- 3. Protection of Personal Information
3.1 Security Measures
We are committed to protecting customer data from unauthorized access, modification, or unlawful disclosure. To ensure this, we follow best security practices, including:
Encrypting sensitive data to maintain confidentiality during transmission.
Using security protocols such as HTTPS to ensure secure website browsing.
Regularly updating systems to prevent potential security vulnerabilities.
Restricting access to sensitive information, allowing only authorized personnel to view it.
3.2 Data Retention Period
We retain customer data only for the necessary period to achieve the purposes for which it was collected. After that, the data is deleted or anonymized so that it cannot be linked to a specific individual.
3.3 Sharing Information with Third Parties
We do not sell, rent, or share customer information with any third party except in the following cases:
Partner companies contracted to provide specific services, such as shipping companies or payment service providers.
Requests from government authorities or legal entities when legally required.
- 4. Cookies and Tracking Technologies
4.1 What Are Cookies?
Cookies are small files stored on your device when you visit our website. They help us improve your user experience.
4.2 How We Use Cookies
We use cookies for the following purposes:
Website performance analysis: To monitor and analyze visitor activity on our website.
User experience enhancement: Remembering visitor preferences for future visits.
Targeted advertising: Displaying advertisements related to our services based on user interests.
4.3 How to Control Cookies
You can adjust your browser settings to block or delete cookies, but this may affect some website functionalities.
- 5. Website Terms of Use
5.1 Intellectual Property Rights
All content on this website, including text, images, logos, and designs, is owned by Akwa’ Contracting Company and may not be used or republished without prior written permission.
Copying or modifying any part of the content for commercial use without official authorization is prohibited.
5.2 Permitted Use
You may use the website for personal or commercial purposes related to our services only.
The website may not be used for any illegal activities, such as hacking attempts or data manipulation.
The company reserves the right to suspend any account or ban any user who violates these terms.
5.3 External Links
The website may contain links to other websites that are not under our control. We are not responsible for the privacy policies or content of these external sites.
- 6. Policy and Terms Modifications
We reserve the right to update or modify the privacy policy and terms of use at any time.
Any changes will be posted on this page, and where necessary, customers will be notified of significant updates.
Last Updated: March 13, 2025
- 7. Contact Us
If you have any questions regarding our privacy policy or terms of use, you can contact us through:
📞 Phone Number: 0508002318
📧 Email: akwaesa@gmail.com
📍 Address: Abo Bakr Al Siddiq, Al Qiblatayn, Madinah 42351, Saudi Arabia، 2 Business Hub
At Akwa’ Contracting Company, we are always committed to protecting our customers’ data and ensuring a safe and seamless user experience. If you need any further clarification, do not hesitate to contact us.